No, once you have exchanged your Influencer Giftcard for another Giftcard of your choice, exchanging, changing or cancelling is not possible.

Please check that you have entered the correct card number and that you are using a valid Gift Card.

You can check the balance of your Giftcard via our balance checker. If the card is recognized, you will be automatically redirected to the correct website.

Yes! You can clearly see per Giftcard whether it is available as a digital and/or physical version.

First check your spam folder. If you haven't received anything after an hour, please contact our customer service.

To redeem your Influencer Giftcard you need a PIN code.

Whether you also need a PIN code to spend the chosen card depends on the brand. Are you in doubt? Contact the customer service of that card.

Most cards can be used immediately. Still inactive? Then wait two more business days. Is your card still not active? Contact us via the contact form.

Yes, you can! You can split the entire balance and choose multiple Giftcards.

No PIN code visible? Please contact us directly via the contact form. We are happy to help you.

Carefully scratch the silver-colored layer with a non-sharp object such as a coin. Do not use sharp objects; this will prevent you from damaging the PIN code. Has your code become unreadable? Contact us via the contact form.

Due to busy times at PostNL, your order may be slightly delayed. Are you still waiting for your Giftcard? Download this temporary voucher, fill in the details and give a gift anyway. Please note: this voucher has no monetary value, but is intended as an extra service.

Yes, this is possible within 14 days of receipt. Please note: digital gift cards (e-vouchers) cannot be returned. During the ordering process, you explicitly give permission for immediate delivery and waive your right of withdrawal as soon as you download the e-voucher.

For physical products: please return them to:
Influencer Gift Card
Reply number 13458
Breeweg 14, 1251 DX, Laren

Do you want to report a return? Then use the model withdrawal form or send us a clear statement by e-mail.

Your Influencer Giftcard is valid for 2 years from the date of purchase. Check your balance and expiration date easily via influencergiftcard.com

Yes, many Giftcards are available as digital e-vouchers. Each card states whether it is available as an email version.

Very simple:

• Choose a Gift Card and determine the amount.
• Add (optional) festive packaging, personal message or Influencer Gift Card Box.
• Enter the delivery address and date.
• Pay via iDeal, Mastercard or Visa.

For business orders you can also pay afterwards via invoice (not possible with digital cards).

Yes, that is possible - as long as you inform us of this on the same day before 5:00 PM. Please state your order number, and we will ensure that the shipment is stopped. Please note: it is not possible to cancel digital e-vouchers and redeemed Influencer Giftcards.

Sure! In our webshop you can easily place a business order. You pay via iDeal, credit card or on invoice. Do you want to personalize with your company logo or order a large number of cards? Then request a quote directly or call 085 208 70 18. On working days we respond within one hour.

Send an email to contact@influencergiftcard.com or visit our business page. You will receive a customized quote within one hour, fully tailored to your needs.

• Email: Fill out the contact form – you will receive a response within 1 business day.
• Social Media: Send us a DM via Instagram or Facebook Messenger – we usually respond within an hour.

Mon–Fri: 08:00–22:00

Sat: 09:00–18:00

Chat: Use the chat function at the bottom right of the website – on weekdays from 9:00 AM to 5:00 PM.